Epson scanners are very pop in the scanning industry and have made way to millions of homes and corporate offices around the world. Epson scanners may either be standalone or may be integrated with a printer facility. They are known for their robustness and their ability to scan clear documents and images.

There has been an arising problem with Epson scanners where the scanner application fails to scan for any documents. This trouble tin be traced back to a number of different reasons ranging from problems in the scanner drivers to incorrect configuration of the network.

Note: This commodity is meant for all operating systems (Windows 10, 8, and 7). It too includes workarounds when afterward updating to Windows ten, the scanner fails to work.

Solution 1: Running Scanner Software with Authoritative Privileges

The outset and foremost thing you should effort is running the scanning application with authoritative privileges. Many applications that require input from an external source require you to grant them administrative privileges so they can perform all of their operations without whatsoever interference or security checks. You should alter the application'south settings and permit administrative admission.

  1. Right-click on Epson Scan and select "Backdrop".
  2. In one case in properties, select the "Compatibility" tab and bank check 'Run this program every bit an administrator'. You can also run the awarding in compatibility mode afterwards on if only administrator privileges don't solve the trouble.

  1. Press Use to save changes and exit. Now ability off your scanner facility and remove the USB cable/disconnect from the network. After a few minutes, fix the scanner once again and come across if yous can scan successfully.

Note:Your account should have admin powers to execute this method. Make sure to make your account an admin earlier trying this out.

Solution two: Fixing Wireless Connection

In numerous cases, the Epson scan application fails to associate the scanner with the network LAN address automatically. This issue arises if yous are connecting to the scanner using a Wireless Network. While you can even so search for addresses automatically inside the application, information technology fails to do near of the time. To counter this issue, we tin can manually add the address by fetching it from the control prompt and brand your scanner working again in no fourth dimension.

  1. Launch Epson Scan Settings. You can either open the application from a shortcut or search for it using Windows search.

  1. One time in Browse Settings, click on Add together underneath Network Scanner Accost. Make certain that you are selecting the correct scanner using the selection at the top of the window.

  1. Now y'all will be greeted with a screen like this. At present nosotros will navigate to the command prompt, fetch the correct address and insert it in the Enter accost

  1. Click the Windows icon, type "cmd" in the dialogue box and open the application.

  1. Type in the control "ipconfig" in the control prompt and printing Enter. One time in the command prompt, copy the field "Default Gateway".

  1. Now enter this default gateway in your browser and access your router. Your router's administrative interface may differ from other routers. Once you are logged into your router, check the listing of attached devices to the network.

Equally you tin can see, the IP Accost of the scanner is "192.168.0.195" in this case. You can enter this address in your browser and if successful, you lot volition be able to open the scanner'due south properties.

  1. At present caput back to the Scanner application, enter the address of the scanner and press Use. If successful, your scanner will be successfully added and you will be able to utilise the browse utility without any problems.

  1. You tin can also press the "Examination" button and see if the connection is successful.

Solution three: Using Shorter USB Cables

Although many tech manufacturers claims their devices tin can be connected using very long USB cables, just a few of them live up to their spoken words. In a nutshell, the more than you prolong a USB cable for the connexion between scanner and figurer, the more point losses will occur.

With this being said, if you are using the scanner on the other side of the room, you should fetch another USB cable which is ofshorter length and effort connecting the scanner. Relocate it closer to your temporarily and check if this workaround works. If information technology does, it means there was the loss of signals and it was causing the computer non being able to communicate.

Solution iv: Restarting Shell Hardware Detection

The Shell Hardware Detection service monitors and provides notifications for Autoplay hardware events. This service is used as the main tool for detecting when other hardware is plugged into your system. This service is responsible for detecting scanners, printers, removable storage devices, etc. If there is a problem with this service, your computer might not detect the scanner. Nosotros can attempt restarting this service and reconnect the scanner and see how this goes.

  1. Press Windows + R, type "services. msc" in the dialogue box and press Enter.
  2. Search for the service "Shell Hardware Detection". Correct-click on it and select "Backdrop".

  1. Make certain that the startup type is set to "Automatic". At present close the window, right-click on the service in one case again and select "Restart".

  1. Now unplug/disconnect your scanner with your estimator. Wait for a couple of minutes before plugging it back in. If Vanquish Hardware Detection was the problem, your computer should recognize the scanner immediately.
  2. Also, try restarting the Windows Prototype Acquisition Service in the aforementioned style.

Solution 5: Turning off Password Protected Sharing

Password protected sharing is a security mechanism that ensures that the sharing of files and folders over the network is safe. If information technology is turned on, people on your network will not be able to access the files on your figurer unless they enter the countersign provided by you manually. In that location were frequent cases reported where this very mechanism was causing issues for the scanner to connect. Nosotros tin can disable this machinery, reconnect the scanner and run into how it goes. You always revert back the changes if things don't become our way. We will as well check if Printer Discovery is turned on.

  1. Printing Windows + S, type "advanced sharing" in the dialogue box and open the application.

  1. Click on Private and check the selection Plow on file and printer sharing. Do the same for Invitee or Public network.

  1. At present printing All Networks and disable password protected sharing by checking 'Plow off password protected sharing'.

  1. Click on Save Changes present at the bottom of your screen. Now unplug/disconnect your scanner with your computer. Wait for a couple of minutes before plugging it back in. At present cheque if yous can utilize the scanner utility without any bug.

Solution vi: Changing from LPT1 to USB 001 Virtual Printer Port

Line Print Terminals belong to the rather old technology of connecting printers and scanners to your reckoner. Nowadays, most of the printers take transitioned from LPT to USB. We can try changing the ports of the printer and see if this makes any divergence. This issue was particularly known to piece of work for users who lost the functionality of the scanner later on migrating to Windows 10.

  1. Press Windows + R, type "control panel" in the dialogue box and press Enter.
  2. Once in the control panel, click on the selection "Large icons" nowadays at the summit-right side of the screen and select "Device and printers".

  1. Right-click on the Printer and select "Properties".
  2. Now click on "Ports" and alter the ports from "LPT1" to "USB 001".
  3. Now unplug/disconnect your scanner with your calculator. Wait for a couple of minutes earlier plugging information technology dorsum in. Now check if you tin can employ the scanner utility without any problems.

Solution 7: Resetting Windows Epitome Acquisition (WIA)

Another workaround which we can endeavour before updating the drivers of the scanner is resetting Windows Image Acquisition service. This service is related to capturing the images when you browse using your computer. It is an awarding programming interface (API) that enables graphics software to communicate with imaging hardware such every bit scanners.

This process is a core part of fetching the required scanner document into your estimator. Resetting this service can fix whatsoever problems if information technology was at fault.

  1. Press Windows + R, type "services. msc" in the dialogue box and printing Enter.
  2. Once in services, navigate through all the entries until you find "Windows Epitome Acquisition". Right-click on the service and select "Restart".

  1. At present unplug/disconnect your scanner with your figurer. Wait for a couple of minutes before plugging it back in. Now check if you tin utilise the scanner utility without any problems

Y'all can also try stopping the service and starting it later on on manually if resetting doesn't work.

Solution 8: Updating Scanner Drivers

If all the above solutions don't work, we can effort updating the scanner drivers. You should navigate to the manufacturer's website and download the latest scanner drivers bachelor. Make sure to download the exact drivers meant for your printer. You tin wait for the model number nowadays on the front of your printer or in its box.

Note: There are a few cases where a newer driver doesn't work. In that instance, download an older version of the driver and install it using the same method described below.

  1. Press Windows + R to launch the Run Type "devmgmt.msc" in the dialogue box and hit Enter. This will launch your computer's device manager.
    Type devmgmt.msc and Press Enter to Open Device Manager
  2. Navigate through all the hardware, open the sub-menu "Imaging devices", right-click on your scanner hardware and select "Update commuter".

Notation: If your scanner is inbuilt with your printer, you should update the drivers of your printer using the same method explained below. In that case, you should expect in the category of 'Print Queues'.

  1. At present Windows volition pop a dialogue box request you which fashion do yous want to update your commuter. Select the second pick (Browse my computer for driver software) and proceed.

Select the driver file yous downloaded using the browse button when it appears and update it accordingly.

  1. Restart your computer and check if the trouble gets resolved.

Note: If updating the drivers don't work, y'all should exit all the scanner applications and uninstall them accordingly. Now get back to the device director and uninstall the scanner/printer by right-clicking information technology and selecting "Uninstall". Once uninstalled, unplug the scanner and download the latest drivers from the website and install them later you plug the hardware again.

Tips:

  • Effort disabling your antivirus software (you tin can utilise Windows Defender temporarily).
  • Uninstall Epson Scan, open Windows Explorer and navigate to "C:\Windows". Locate "twain_32" and rename information technology for example "twain_old". Restart your computer and reinstall Epson Scan.
  • Cheque if in that location are any restrictions on the network which are causing the printer to not connect. Likewise, add the "  C:\WINDOWS\twain_32\escndv\escndv.exe" to Windows Defender, Firewall and Antivirus exceptions.
  • Make sure that correct network configurations are entered in the scanner hardware if you are connecting a network.
  • Ensure that the USB ports are working perfectly on your computer where you are plugging the hardware.